ZapUp

AutomateInstagram DMs at scalecomment-to-DM funnelspersonalized AI repliesWhatsApp conversationsAccelerate growth.

Right now, someone's messaging you on Instagram or WhatsApp — and if nobody replies first, they buy from whoever does. ZapUp answers, qualifies and sells on both, 24/7.

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3-day free trial · No credit card · Live in minutes

A business owner relaxing with his feet up while his AI agents handle the work
Meta Business PartnerOfficial WhatsApp Business APIISO 27001 & ISO 9001 certified1000+ brands & franchisees
Angel OneUnion Bank of IndiaITCONGCAfcons InfrastructureCreditAccess GrameenLIC of IndiaHDFC LifeTata AIA LifeICICI LombardReliance TrendsApollo DiagnosticsDr Lal PathLabsThyrocareRedcliffe LabsAgilus DiagnosticsAngel OneUnion Bank of IndiaITCONGCAfcons InfrastructureCreditAccess GrameenLIC of IndiaHDFC LifeTata AIA LifeICICI LombardReliance TrendsApollo DiagnosticsDr Lal PathLabsThyrocareRedcliffe LabsAgilus Diagnostics
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Includes brands whose franchisees, agents or channel partners use ZapUp.

Agentic Instagram

Someone comments “price?” — your agent closes the sale.

Every comment, story reply and DM gets an instant answer in your brand voice. Leads are captured, tagged and pushed to your CRM. You were at dinner the whole time.

9:41▂▄▆ 5G ▮
bl

bloomandbark

Typically replies in seconds ⚡

Replied to your comment on their reel

“price?? 😍”

Hey Aisha! It's ₹1,299 — and shipping is free today 🌿 Want the checkout link?
yes!! 🙌
🪴

Monstera Deliciosa — ₹1,299

bloomandbark.in/checkout

Tap to buy · UPI or COD

⚡ Lead captured → CRM · tagged “hot”

Message…
📷
Agentic WhatsApp

The 2 AM “is this available?” — answered, sold, delivered.

Your WhatsApp agent quotes prices, reserves stock, takes UPI payments and books deliveries — on the official Business API, with a green tick. No missed messages. No morning backlog.

9:41▂▄▆ 5G ▮
B&

Bloom & Bark

online · AI agent

Today, 2:04 AM

Hi! Is the Monstera still in stock? 🌿2:04 AM
It is! ₹1,299 with free delivery tomorrow. Want me to reserve one for you?2:04 ✓✓
Yes please!2:05
🪴

Monstera Deliciosa

₹1,299 · Free delivery

Order #4231 confirmed · payment received

Message
Why teams switch to ZapUp

Every unanswered DM or WhatsApp message is revenue walking away

ZapUp recovers what's slipping through, converts more of what lands, and lets your team support customers from one shared inbox — across Instagram and WhatsApp both.

Recover

Nothing goes unanswered on either app

24/7

replies in seconds, day or night

Comments and DMs answered before the algorithm buries them.

Instagram engagement gets a reply in seconds — not next-day, after the buyer's already visited someone else.

Abandoned WhatsApp carts, recovered automatically.

Cart reminders and payment nudges keep firing until the customer completes checkout.

One agent, two inboxes.

The same trained AI voice replies on Instagram DMs and WhatsApp chats — set up once, live everywhere.

Convert

More of what lands turns into revenue

35%

average uplift in conversions

Comment-to-checkout, in one thread.

Someone comments “price” on Instagram and pays by UPI on WhatsApp — same conversation, no drop-off.

Buying questions answered instantly.

Stock, pricing and availability answered from your catalog the second they're asked, on whichever app the customer's already in.

Only real buyers reach your team.

Every DM and WhatsApp reply gets scored against your ICP before a human ever has to qualify it.

Support

Your team works from one seat, not five tabs

85%

of queries resolved without a human

Questions resolved before a human sees them.

Order status, FAQs and account queries answered instantly on WhatsApp and Instagram, 24/7.

Handoffs that carry the whole story.

When a customer needs a person, your team sees the full Instagram or WhatsApp thread — no “can you repeat that?”

WhatsApp and Instagram, one unified chatbox.

Your team replies to DMs and messages from the same screen — no app-switching, no dropped context.

Same inbox. Two very different mornings.

The exact same four customers messaged overnight. Here's 7 AM — with and without an agent on duty.

7:00 AM · without ZapUp

99+ unread
A

Aisha

price?? 😍

2:14 AM

Unanswered

R

Rohan

Is this available in size M?

11:48 PM

Missed

P

Priya

Need 50 boxes by Friday — quote?

1:37 AM

Went to a competitor

K

Kabir

Where is my order #4231??

6:12 AM

Now angry

4 hot leads went cold while you slept

7:00 AM · withZapUp

Inbox zero
A

Aisha

Order placed from your reel 🌿

₹2,340 · paid ✓

R

Rohan

Size M reserved, UPI link sent

Awaiting payment ✓

P

Priya

Quote sent · meeting booked

Tue 3:00 PM ✓

K

Kabir

Live tracking shared

Resolved in 8s ✓

☀️ You slept. Revenue didn't.

See what a missed reply is costing you

Every Instagram DM and WhatsApp message that goes unanswered is a sale that goes to whoever replies first. Drag the sliders to see your number.

Recovered every month

$2,400

60 DMs & messages that would've gone cold

That's every year

$28,800

left on the table without an agent on both channels

Estimate only — based on a conservative 12% recovery rate on Instagram and WhatsApp messages that would otherwise go unanswered.

1000+

B2B & enterprise brands

5M+

conversations automated monthly

85%

queries resolved without humans

35%

average uplift in conversions

Up and running in three steps

1

Sign up free

3-day trial, no credit card, no sales call required.

2

Connect your channels

WhatsApp, Instagram and your website — a few clicks each.

3

Go live in minutes

The agent trains on your catalog and docs, then starts selling.

The questions everyone asks

Will my WhatsApp number get blocked for using automation?+

No. ZapUp runs on the official WhatsApp Business API — the route Meta built for businesses. We provision the API, verify your business and apply for the green tick as part of onboarding, so you're playing by the platform's rules from day one.

Will the agent sound like a robot?+

Only if you want it to. The agent trains on your catalog, FAQs and tone — Hinglish, emojis, dad jokes, formal banking-speak, whatever your customers expect. You approve the voice before it goes live.

Do I need a developer to set this up?+

No code, no engineering sprint. Connect your channels, upload your catalog or docs, and the agent trains in minutes. Most teams go live the same day they sign up.

What happens when a customer needs a human?+

The agent hands over instantly — with the full conversation, so your customer never repeats themselves. You can set handoff rules by topic, deal size or sentiment.

How is ZapUp different from WhatsApp-only tools like AiSensy or Wati?+

Most tools automate one channel. ZapUp runs the same trained AI agent across both Instagram DMs and WhatsApp — plus a unified chatbox where your team can pick up either thread without switching apps. See the channel-by-channel breakdown on our comparison pages.

Your customers are already texting you. Stop leaving them on read.

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3-day free trial · No credit card · Live in minutes