AI agents that keep your business running and customers happy, 24/7.
Wherever customers message you, on WhatsApp, Instagram, Telegram, LINE or your website, the agent is already there. It answers in seconds, books the slot, takes the order and follows up, at 3 pm or 3 am. Your team steps in only when it matters.
Horizon Holidays
online · AI agent
Today, 2:04 AM
Enquiry at 11 pm → booked → paid → came back
Customer messages
AI agent replies in seconds
Books, quotes or sells
Follows up until it is done
Your team steps in
Customer messages
AI agent replies in seconds
Books, quotes or sells
Follows up until it is done
Your team steps in
Brands running conversations on the platform.
Includes brands whose franchisees, agents or channel partners use ZapUp.
A customer just messaged. What happens next?
The same enquiry, told twice. The only difference is who answers.
Without an agent
Today- 9:47 pmHi, do you have a slot tomorrow morning?
Nobody is watching the inbox. The customer keeps scrolling.
- 10:12 amOwner, next morningHi! Yes, what time works for you?
- 10:40 amSorry, booked somewhere else.
Lost: the customer, and the ad money that brought them.
With a ZapUp agent
Live in days- 9:47 pmHi, do you have a slot tomorrow morning?
- 9:47 pmAI agentYes. 9:30 or 11:15 tomorrow, which suits you?
- 9:49 pm11:15 please
- 9:49 pmAI agentBooked for 11:15 with Dr. Rao. Confirmation sent, and a reminder at 8 am. Anything else?
Booked at 9:49 pm. Your team found out in the morning.
Illustrative conversation. The agent's replies come from your own calendar, prices and policies, and it works the same way on WhatsApp, Instagram, Telegram, LINE and your website.
Every unanswered message is a customer walking out
Five moments a ready buyer gives up on a business. They all come down to one thing.
The 9 pm enquiry
Customers message when they are free. The reply comes when you open. By then they have moved on.
The “any update?” that never came
A quote goes out and nobody chases it. The customer forgets, or buys from whoever remembered them.
Three apps, three half-conversations
Instagram asks for a number, WhatsApp asks for the order, the website form asks for everything again.
Your best person, answering “what’s the price?”
Skilled staff spend the day on the same twenty questions while the conversations that need them wait.
Ads you cannot trace
Money goes into Meta and Google every month. Which click became a booking, nobody can say.
The one thing
Each channel is watched by a different person, in a different app, at different hours. ZapUp puts one AI agent on all of them, so every message gets the same fast, correct answer, whenever it arrives, and your team is pulled in only for the conversations that need a person.
What unanswered enquiries cost you every month
Enquiries answered and followed up
600
per month, that would otherwise go quiet
Revenue at stake
$72,000
per month · $864,000 a year
Estimate only — assumes 12% of inbound enquiries currently go unanswered or unfollowed.
One AI agent for each job you are tired of doing by hand
Each agent is built for your business, trained on your own information and connected to your calendar, store or CRM. Every one of them works on WhatsApp, Instagram, Telegram, LINE and your website at the same time.
Support agent
Answers the questions customers ask over and over, at any hour
It replies from your own FAQs, policies and documents, checks order or booking status in your system, and hands the tricky ones to your team with the full chat.
“Where is my order?” answered in seconds at 11 pm, with the tracking link.
Booking agent
Books appointments while you are closed
Customers pick a time in chat and it goes straight into your calendar or booking system. Reminders go out on their own, and reschedules are handled in the same thread.
A clinic, salon or consultant wakes up to a full day already booked.
Lead agent
Replies to every new enquiry the moment it arrives
Ad clicks, DMs and website chats get an instant reply. It asks the right questions, scores the lead and logs everything in your CRM, so you only step in when someone is ready to buy.
A Meta ad click becomes a qualified lead with budget and dates, before a salesperson looks.
Sales agent
Takes the order inside the chat
It shows products from your catalog, answers size, price and delivery questions, and collects payment without sending anyone to a website.
Someone comments “price?” on a reel and pays for the order in the DM.
Follow-up agent
Chases every quiet quote until there is an answer
Quotes, carts and enquiries that went silent get a polite nudge on day one, three and seven. It stops the moment the customer replies and handles the objection in the thread.
The honeymoon quote from Tuesday gets booked on Friday, without a rep remembering to call.
Retention agent
Brings customers back without a campaign team
Reorder reminders, renewals and offers go out timed from what each customer bought or booked last time, only to people who opted in.
Six weeks after the first order, a reorder message brings a second one.
Need something that is not on this list, or a mix of several? Pick the pieces and see the price before anyone calls you.
Open the cost estimatorWatch the agent handle a customer, message by message
Pick a moment. The phone replays a real exchange the way the agent runs it.
Meta ad → WhatsApp
The ad click lands in a conversation, not a form
- Click-to-WhatsApp ad opens straight into the agent, campaign captured
- Qualifies dates, group size and budget in the first three messages
- Books the call or sends the quote — no rep involved yet
Horizon Holidays
online · AI agent
Today, 2:04 AM
Lead qualified · quote sent · tagged 'Bali-Dec'
By industry
Built for your kind of business
D2C brands can
answer every product, size and delivery question from the catalog, recover abandoned carts and take the order in chat.
How it runs for d2c & e-commerce →Ad click or DM
Meta · Instagram
Answer objections
Size, delivery, returns
Catalog & stock
Shopify
Cart nudge
Opted-in template
Order placed
Payment in chat
Ad click or DM
Meta · Instagram
Answer objections
Size, delivery, returns
Catalog & stock
Shopify
Cart nudge
Opted-in template
Order placed
Payment in chat
Meta Business Partner
Official WhatsApp Business API and Instagram Messaging API access.
ISO 27001 & 9001
Certified information security and quality management.
5M+
Conversations handled on the platform every month.
Already answering for travel companies, online stores, schools, clinics, property developers and lenders
Write-ups from businesses like yours are shared on request. The demo runs on your own channel with a sample of your information.
Three steps, no technical work on your side
Say what you need
Pick the agents and the setup in the cost estimator, or describe it on a short call. The price is clear before anything starts.
ZapUp builds it
The team sets up your number, trains the agent on your information, connects your calendar, store or CRM and tests every conversation.
Go live in days
Your team is trained, the agent takes over the repetitive work, and a monthly check keeps it improving.
It answers from your information, not from the internet
The agent reads your calendar, catalog, CRM and documents when a customer asks, so prices, slots and stock are always current. If something is not in your information, it says so and brings in a person.
Always current
Availability, stock, status and prices are looked up at the moment the customer asks, never from an old copy.
No made-up answers
If the answer is not in your information, the agent says so and hands the chat to your team.
Keeps your records
Bookings, orders, lead details and stages are written into your systems automatically.
Calendar or booking system
Live slots and confirmations
Online store or catalog
Shopify, WooCommerce, WhatsApp Catalog
CRM
HubSpot, Salesforce, Zoho, or built-in
FAQs, policies, price lists
Documents and web pages
Your own software
Through API or webhooks
Your AI agent
Answers, acts, keeps records
- · Looks things up when the customer asks
- · Says where an answer came from
- · Brings in a person when it should
- · Updates bookings, orders and leads
Runs where you decide
One platform, three ways to run it. Every plan is deployed with the full funnel built — Meta and Google ad entry points, lead qualification, conversion, follow-ups and retention — on the same agents, inbox and analytics. The difference is who operates it day to day.
Teams with an owner for the channel
Self-managed
Build agents and flows in the visual builder, connect your data, launch and iterate on the platform yourself.
See plans →Companies that want it live without hiring for it
Managed Deployment
ZapUp's deployment team scopes, builds, trains, connects data and optimises monthly on the same platform every customer uses.
How it works →Multi-outlet, multi-brand, franchisors
Network
One rollout program, every outlet live with its own agent, central reporting and brand-voice control from a control plane.
For networks →| Self-managed | Managed Deployment | Network | |
|---|---|---|---|
| Who builds the funnel | Deployment team builds it; your team iterates in the visual builder | ZapUp deployment team, end to end | ZapUp deployment team, templated per outlet |
| Data connections | Self-serve integrations, API | Configured and tested for you | Central + per-outlet sources |
| Go-live | Same day for standard flows | 30-day pilot with defined metrics | Rollout program in waves |
| Optimisation | Your analytics, your changes | Monthly review and changes | Network-wide and per-outlet |
| Reporting | Workspace analytics | Deployment reports + SLA | Control plane, per-outlet and roll-up |
| Support | Standard / priority | Named deployment lead | Named lead + rollout program |
Common questions
What does an AI agent do for my business?+
It replies to customers on WhatsApp, Instagram, Telegram and LINE the way a trained staff member would: answers questions from your own prices and policies, books appointments, takes orders and payments, follows up on quiet enquiries and hands the conversation to your team when a person is needed. It works at any hour.
What is ZapUp?+
A platform that builds and runs those AI agents for your business. It covers the channels through official APIs, the agent itself, a shared inbox for your team, and connections to your calendar, store, CRM and documents. You can run it yourself or have the ZapUp team run it for you.
How is this different from a chatbot builder?+
Chatbot builders branch on keywords. ZapUp agents understand intent, answer from connected sources, take actions in your systems and hand off with context when they should. The flow builder is for orchestration and guardrails, not for scripting every reply.
Could this be built on n8n or Make instead?+
Yes, by a technical team wiring the channel nodes, an LLM node, compliance checks, data connections, an inbox and monitoring — then maintaining it. ZapUp is that funnel already built and run: ads to qualification to conversion to retention, live in days. See the comparison at /compare/n8n.
What data can the agents use?+
Databases, CRMs, booking and order systems, product catalogs and knowledge bases — connected through integrations, webhooks or the API. Agents answer from those sources and cite them.
What does a deployment include?+
Every plan is deployed with the full funnel built: Meta and Google ad entry points, lead qualification, conversion, follow-ups and retention conversations, connected to your data. Managed Deployment adds the deployment team operating and optimising it monthly, starting with a 30-day pilot against agreed metrics.
What is a Network deployment?+
A rollout across many outlets, branches or brands from one control plane: per-outlet agents and handoff, central reporting, brand-voice control and wave-based rollout.
How long does it take to connect our systems?+
Standard integrations connect in hours. Custom systems connect through the API or webhooks during the build phase, typically within the first two weeks of a managed deployment.
Which channels are supported?+
WhatsApp Business API, Instagram Messaging API, Telegram Bot API, LINE Messaging API and an embeddable web chat, all through official APIs as a Meta Business Partner.
Is it compliant with WhatsApp's rules?+
Yes. Marketing goes to opted-in contacts through Meta-approved templates, quality rating and messaging limits are monitored per number, and everything runs on the official Business API.