Orders and tables taken on WhatsApp, with no commission on any of them.
Regulars want to order and book the way they message friends. A ZapUp agent takes the order from your menu, collects payment, books the table, sends the status and brings people back with offers, on your own number.
Tandoor Tales
online · AI agent
Today, 2:04 AM
Order placed · paid · ready in 25 min
Four moments a ready customer gives up
Commission on every order
Aggregators take a slice of each order from customers who already know you.
Reservations lost on a busy phone
Friday 7 pm, the phone rings, nobody can reach it. The table goes elsewhere.
“Is my order ready?” at the counter
The counter staff answer the phone instead of packing the order.
Regulars you never message
Your best customers get nothing from you between visits.
5 agents built for restaurants and cloud kitchens
Each one is trained on your own prices, schedule and policies, connected to your systems, and works on every channel at once. Start with one, add the rest later.
Ordering agent
Takes the order from your menu and the payment in chat
Understands plain-language orders, checks them against your menu and prices, confirms the total, takes payment or marks cash, and sends the ticket to the kitchen.
Example
Reservation agent
Books the table while the phone is ringing off the hook
Offers available times for the party size, books, sends a reminder, and releases the table if nobody confirms.
Example
Order status agent
Answers “is it ready?” so the counter does not have to
Accepted, being prepared, packed, out for delivery: each status goes to the customer automatically, and questions are answered from the live order.
Example
Feedback agent
Catches a bad meal before it becomes a bad review
A one-question check-in after the meal. Happy guests get a link to review; unhappy ones reach the manager before they reach Google.
Example
Regulars agent
Brings regulars back on the quiet nights
Weekday offers, new dishes and festival menus to customers who ordered before, timed from their last visit, with one-tap ordering.
Example
Live in days, no technical work on your side
Pick the agents
Choose the restaurants and cloud kitchens agents above in the cost estimator, or describe what you need on a short call.
ZapUp builds it
Your number is set up and verified, the agent is trained on your information, your systems are connected and every conversation is tested.
Go live
Your team is trained on the shared inbox, the agent takes over the repetitive work, and a monthly check keeps it improving.
Restaurants and cloud kitchens questions
Does it connect to our POS?+
Common restaurant POS systems connect through their APIs or webhooks so orders land on the kitchen screen and prices stay in sync. Otherwise the WhatsApp catalog is the menu.
Can customers pay in chat?+
Yes, through Razorpay or UPI links, or cash on delivery or at the counter. Paid orders are marked in your system.
What about several outlets?+
The agent asks for the location or reads the delivery address and routes the order to the right outlet. Each outlet sees its own orders.
Is it worth it for a small cafe?+
If regulars already message you to order or book, yes. The agent takes those orders without commission and without someone at the counter typing replies.
Never clock off.
Your restaurants and cloud kitchens customers are messaging right now. Put an AI agent on it.
Build my AI agent