Connected to the systems that hold your data
CRMs, stores, payment providers, sheets and automation tools connect natively; everything else connects through webhooks and the REST API.
Event in your system
Webhook
Agent acts
Reads connected data
CRM · store · sheet
Native integration
Write back
Outcome, fields, stage
Event in your system
Webhook
Agent acts
Reads connected data
CRM · store · sheet
Native integration
Write back
Outcome, fields, stage
How it works
CRMs, stores, payment providers, sheets and automation tools connect natively; everything else connects through webhooks and the REST API.
Native connections
HubSpot, Salesforce, Zoho CRM, Shopify, Razorpay, Google Sheets and Zapier, plus WhatsApp Catalog and Payments.
Webhooks in and out
Trigger flows from your systems and push conversation outcomes back to them.
REST API
Create conversations, send messages, read transcripts and outcomes, manage agents and workspaces.
Event in your system
Agent acts
CRM · store · sheet
Write back
Event in your system
Agent acts
CRM · store · sheet
Write back
Connected to the systems that hold your data
HubSpot
CRM
Salesforce
CRM
Zoho CRM
CRM
Shopify
Commerce
WhatsApp Catalog
Native
WhatsApp Payments
Native
Razorpay
Payments
Google Sheets
Data
Zapier
Automation
Webhooks
Automation
REST API
Automation
Integrations questions
Our system is not on the list — can it connect?+
Yes, through webhooks and the REST API. Managed and Network deployments include custom connections in the build phase.
Which direction does data flow?+
Both. Agents read from connected sources at answer time and write outcomes, fields and stages back.