ZapUp
AI agents for travel

Every “price for Bali?” answered before they ask someone else.

Travel enquiries come in bursts at night and on weekends, from reels and ads. A ZapUp agent qualifies dates and budget, sends the right packages, holds the booking with a payment link and keeps travellers informed until they are home.

9:41▂▄▆ 5G ▮
‹HH

Horizon Holidays

online · AI agent

Today, 2:04 AM

Saw your Kerala reel. Price for a family of 4, kids 6 and 9, end of December?2:04
Lovely time to go. 5 nights houseboat plus Munnar starts at ₹68,000 for 4 with breakfast. Flexible on dates, or fixed 26 to 31 Dec?✓✓
Fixed, 26 to 312:04
Those dates are peak, so ₹74,500 with the houseboat night included. Sending the itinerary PDF now. A ₹10,000 hold keeps the houseboat for 48 hours: pay.zapup.link/hz-2291✓✓
Paid2:04
Received, houseboat held. Your planner Sneha will send the final itinerary tomorrow. Carry a light jacket for Munnar evenings.✓✓

Qualified · quote sent · ₹10,000 hold paid

Message
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Where travel loses customers

Four moments a ready customer gives up

The weekend rush nobody answers

Reels run all weekend. The sales team reads the DMs on Monday, after the trip has been booked elsewhere.

Quotes that go quiet

A beautiful PDF goes out and nobody follows up. The traveller forgets which agency sent it.

Same questions, every traveller

Visa, baggage, cancellation, what to pack. Answered by hand, hundreds of times a season.

Leads with no dates or budget

Agents spend the first call just finding out whether the enquiry is real.

Pick the job. ZapUp builds the agent.

5 agents built for travel

Each one is trained on your own prices, schedule and policies, connected to your systems, and works on every channel at once. Start with one, add the rest later.

Enquiry agent

Turns a reel comment into a qualified lead in two messages

Replies to ad clicks, DMs and website chats instantly, collects dates, group size and budget, and matches packages from your price list.

WhatsAppInstagramTelegramLINEWeb chat

Example

Honeymoon in Maldives, around 1.5L?
AI agentWithin budget for 4 nights at a water villa in May. Which dates, and would you prefer all-inclusive or half board?

Quote and hold agent

Sends the quote and takes the hold before the call

Builds the quote from your packages, sends the itinerary and a payment link for the advance, and marks the booking held in your system.

WhatsAppInstagramTelegramLINEWeb chat

Example

Can I block the Goa villa for 14 to 17 Feb?
AI agentYes. ₹5,000 holds it for 48 hours: pay.zapup.link/hz-7781. Balance is due 7 days before travel.

Follow-up agent

Chases every quiet quote until it books or says no

Day 1, 3 and 7 nudges that mention the actual package and dates, stop the moment the traveller replies, and bring the planner in for objections.

WhatsAppInstagramTelegramLINEWeb chat

Example

AI agentHi Rohan, the Kerala houseboat for 26 to 31 Dec is still available. Rates hold till Friday. Shall I block it?
Can we do 4 nights instead?

Trip concierge agent

Answers visa, packing and itinerary questions all trip long

From booking to return, travellers get instant answers from your documents, plus timed reminders for documents, check-in and pickups.

WhatsAppInstagramTelegramLINEWeb chat

Example

Do we need a visa for Bali? Indian passports
AI agentVisa on arrival, about ₹2,900 per person, 30 days. Carry the return ticket and hotel voucher. Your vouchers are in this chat from 3 Dec.

Repeat traveller agent

Brings last year's guests back for this year's trip

Anniversary, school holiday and festival reminders go out to past travellers with a package that matches what they booked before.

WhatsAppInstagramTelegramLINEWeb chat

Example

AI agentWelcome back, Meera. Your first anniversary is in December. Bali villa again, or something new? Repeat-guest rate applies.
Something new, maybe Vietnam
Before and after

Sunday 10:30 pm. A couple sees a Bali reel and asks about December prices.

A holiday company advertising packages on Instagram and Meta

Without an agent

Today
  1. 10:30 pm
    Hi, Bali for 2 in December. What's the price?
  2. The sales team is off until Monday. Twelve similar DMs arrive overnight.

  3. 11:05 am
    Owner, next morningHi! Which dates are you looking at?
  4. No reply. They booked with an agency that answered at 10:31 pm.

Lost: the booking, and the ad spend that brought the couple in.

With a ZapUp agent

Live in days
  1. 10:30 pm
    Hi, Bali for 2 in December. What's the price?
  2. 10:30 pm
    AI agentHappy to help. Which dates, and is it a honeymoon or a leisure trip?
  3. 10:32 pm
    Honeymoon, 10 to 16 Dec
  4. 10:32 pm
    AI agent6N/7D honeymoon packages start at ₹1.15L per couple with a villa stay. Sending the two best options. Want to hold one with ₹10,000?

Quote sent at 10:32 pm, lead tagged Bali-Dec, planner briefed by morning.

What gets connected

  • Instagram and WhatsApp
  • Package price list
  • Booking system
  • Razorpay links

What the agent runs

  • Instant replies to ad and reel enquiries
  • Dates, group and budget collected
  • Quotes, holds and payment links
  • Follow-ups on quiet quotes

Illustrative conversation, not a transcript from a named customer. Write-ups from real deployments are shared on request.

How you get it

Live in days, no technical work on your side

1

Pick the agents

Choose the travel agents above in the cost estimator, or describe what you need on a short call.

2

ZapUp builds it

Your number is set up and verified, the agent is trained on your information, your systems are connected and every conversation is tested.

3

Go live

Your team is trained on the shared inbox, the agent takes over the repetitive work, and a monthly check keeps it improving.

Travel questions

Can the agent quote from our own price list?+

Yes. It reads your packages, seasons and supplements, so a quote at midnight is the same one your planner would send at noon. Anything not on the list is handed over.

Does it work on Instagram as well as WhatsApp?+

Yes. Comments and DMs on reels are answered on Instagram, and the conversation moves to WhatsApp once the traveller shares a number.

How are payments collected?+

Through Razorpay or your own payment links inside the chat. The hold or advance is marked paid in your booking system automatically.

What about group and corporate enquiries?+

The agent collects the group size, dates and requirements and routes the enquiry to the right planner with everything attached.

Never clock off.

Your travel customers are messaging right now. Put an AI agent on it.

Build my AI agent