Follow up until there is an answer
Nudges, reminders, re-engagement and retention conversations — for quotes that went quiet, carts that were abandoned, appointments to confirm and customers due to come back — timed, personalised and stopped the moment the customer responds.
Quote sent, no reply
24h timer
Personalised nudge
References the quote
Customer replies
Any channel
Sequence stops
Objection handled
Deal closed
CRM updated
Quote sent, no reply
24h timer
Personalised nudge
References the quote
Customer replies
Any channel
Sequence stops
Objection handled
Deal closed
CRM updated
Automated follow-ups
Nudges, reminders, re-engagement and retention conversations — for quotes that went quiet, carts that were abandoned, appointments to confirm and customers due to come back — timed, personalised and stopped the moment the customer responds.
Quote and enquiry follow-ups
Day 1, 3 and 7 sequences that reference what was asked, not generic reminders.
Reminders and confirmations
Appointments, payments, document uploads and renewals, with reschedule handled in the same thread.
Retention and re-engagement
Repeat-purchase nudges, renewal and service-due reminders, and lapsed customers brought back with an offer, a new arrival or a season trigger from your data.
Quote sent, no reply
Personalised nudge
Customer replies
Sequence stops
Deal closed
Quote sent, no reply
Personalised nudge
Customer replies
Sequence stops
Deal closed
What the dashboard reports for automated follow-ups
Follow-up conversion
Outcomes attributed to a follow-up touch rather than the first reply.
No-show rate
For appointment-led businesses, before and after reminders.
Recovered revenue
Carts and quotes closed after going quiet, by channel.
Automated follow-ups questions
Will customers get spammed?+
No. Sequences stop on any reply, respect per-contact frequency caps, and marketing touches only go to opted-in contacts via approved templates.
Can follow-ups reference our data?+
Yes — the quote amount, the cart contents, the appointment time, the document that is missing. The agent reads from the connected system at send time.
What channels can a sequence use?+
Any connected channel. A sequence can start on Instagram and continue on WhatsApp once the number is known.