AI agents on Telegram
The same agent brain, running on the Telegram Bot API for audiences and markets that live on Telegram — with the shared inbox and analytics every other channel uses.
/start or message
Telegram bot
Understand & answer
Same agent definition
Your data
Catalog · CRM · docs
Action
Book, order, collect
Inbox
Shared, all channels
/start or message
Telegram bot
Understand & answer
Same agent definition
Your data
Catalog · CRM · docs
Action
Book, order, collect
Inbox
Shared, all channels
How it works
The same agent brain, running on the Telegram Bot API for audiences and markets that live on Telegram — with the shared inbox and analytics every other channel uses.
Bot API, official
Conversations run through a Telegram bot under your brand, with commands, inline keyboards and media.
One agent across channels
A customer who starts on Telegram and continues on WhatsApp is one conversation with one memory.
Groups and broadcasts
Announcement channels for communities, cohorts and customer bases, run from the same workspace.
/start or message
Understand & answer
Your data
Action
Inbox
/start or message
Understand & answer
Your data
Action
Inbox
Telegram questions
Do agents need to be rebuilt for Telegram?+
No. Agents are channel-agnostic; Telegram is enabled per workspace and the agent inherits its definition, data connections and guardrails.
Does Telegram have template approval like WhatsApp?+
No. Telegram has no template layer, so proactive messages follow your own opt-in policy and the platform's frequency caps.