The clinic that answers at 11 pm and is fully booked by morning.
Patients message when they are worried, not when the front desk is open. A ZapUp agent books the appointment, sends the instructions, delivers the report and reminds them to come, on WhatsApp, Instagram and your website.
Sunrise Clinic
online · AI agent
Today, 2:04 AM
Booked at 10:48 pm · reminder set · report delivered
Four moments a ready customer gives up
The 11 pm worry
Parents and patients message after hours. By the time the desk opens, they have called the clinic that picked up.
No-shows nobody chased
A booked slot goes empty because the reminder was a sticky note, not a message.
“Is my report ready?”, forty times a day
Reception spends the morning answering the same question while the phone rings.
Instructions that never arrive
Fasting rules and what to bring get told once, verbally, and forgotten.
5 agents built for healthcare
Each one is trained on your own prices, schedule and policies, connected to your systems, and works on every channel at once. Start with one, add the rest later.
Appointment agent
Books, confirms and reschedules without the front desk
Patients pick a doctor and a slot in chat. The agent reads your schedule, confirms, and moves the appointment when plans change.
Example
No-show agent
Fills the slots that used to go empty
Reminders go out the day before and the morning of, with a one-tap confirm or reschedule. Freed slots are offered to the waitlist.
Example
Report delivery agent
Delivers reports the moment they are signed off
Lab reports and prescriptions go to the patient on WhatsApp as a PDF, with a plain-language note and a follow-up booking if a value needs attention.
Example
Front desk agent
Answers timings, fees, directions and insurance, every time
Trained on your doctor list, fees, timings, location and accepted insurers. It answers correctly at 2 pm and 2 am and hands medical questions to a person.
Example
Recall agent
Brings patients back for the check-ups they forget
Six-month dental recalls, annual health checks and vaccine due dates go out on schedule, only to patients who opted in.
Example
A patient wants a blood test at home tomorrow morning and messages at 8 pm.
A diagnostics chain with home sample collection
Without an agent
Today- 8:15 pmCan someone come for a full body test tomorrow morning?
The call centre closed at 7. The message waits in a shared phone.
- 9:30 amOwner, next morningGood morning, yes we can schedule. Which area?
- 9:45 amAlready booked with another lab.
Lost: the booking, and a patient who will not message again.
With a ZapUp agent
Live in days- 8:15 pmCan someone come for a full body test tomorrow morning?
- 8:15 pmAI agentYes. Home collection slots tomorrow: 7:00, 7:30 or 8:00 am. Which one, and which pincode?
- 8:17 pm7:30, 411045
- 8:17 pmAI agentBooked for 7:30 am. Fast for 10 hours. Your phlebotomist's name and the report link arrive here.
Slot booked at 8:17 pm, reminder sent, report delivered on WhatsApp.
What gets connected
- Slot and route system
- Test catalog and prices
- Report delivery
What the agent runs
- Home collection booking
- Pre-test instructions and reminders
- Report delivery and explanations
- Repeat test reminders
Illustrative conversation, not a transcript from a named customer. Write-ups from real deployments are shared on request.
Live in days, no technical work on your side
Pick the agents
Choose the healthcare agents above in the cost estimator, or describe what you need on a short call.
ZapUp builds it
Your number is set up and verified, the agent is trained on your information, your systems are connected and every conversation is tested.
Go live
Your team is trained on the shared inbox, the agent takes over the repetitive work, and a monthly check keeps it improving.
Healthcare questions
Does the agent give medical advice?+
No. It books, reminds, delivers documents and answers administrative questions from your own information. Anything clinical is handed to a doctor or nurse with the full conversation.
Can it connect to our hospital management system?+
Standard systems connect through the API or webhooks during setup. The agent reads live slots and writes bookings back, so the front desk and the agent never double-book.
Is patient data safe?+
Conversations run on the official WhatsApp Business API, ZapUp is ISO 27001 certified, and your data stays in your own systems. Reports are sent only to the number on file.
How quickly can a clinic go live?+
A single clinic with booking, reminders and FAQs is usually live within a week once the number is verified.
Never clock off.
Your healthcare customers are messaging right now. Put an AI agent on it.
Build my AI agent