AI agents on LINE
Official Account messaging on the LINE Messaging API for Japan, Thailand, Taiwan and Indonesia, run by the same agents, inbox and analytics as your other channels.
Message or rich menu
LINE Official Account
Understand & answer
Market language
Your data
Booking · catalog
Action
Book, order, collect
Inbox
Shared, all channels
Message or rich menu
LINE Official Account
Understand & answer
Market language
Your data
Booking · catalog
Action
Book, order, collect
Inbox
Shared, all channels
How it works
Official Account messaging on the LINE Messaging API for Japan, Thailand, Taiwan and Indonesia, run by the same agents, inbox and analytics as your other channels.
Official Account
Conversations under your verified LINE Official Account, with rich menus, cards and flex messages.
Multi-market operations
Language, hours and handoff rules per market, inside one workspace.
Same data, same governance
Agents answer from the sources already connected; guardrails and approvals apply unchanged.
Message or rich menu
Understand & answer
Your data
Action
Inbox
Message or rich menu
Understand & answer
Your data
Action
Inbox
LINE questions
Which markets is LINE relevant for?+
Japan, Thailand, Taiwan and Indonesia primarily — travel, hospitality and retail businesses serving those markets use it as the primary channel.
Can LINE and WhatsApp run in one workspace?+
Yes. Channels are enabled per workspace and share agents, data connections, inbox and reporting.