ZapUp
ZapUp working for Clinics, Labs & Wellness
🩺 ZapUp for Clinics, Labs & Wellness

Fill the appointment book on autopilot

Patients book, reschedule and get reports over chat — reception stops being a bottleneck, and your no-show rate finally drops.

Meta Business Partner ISO 27001 & 9001 Official channel APIs
24/7 ⚡
Need a blood test at home tomorrow morning
Booked — 7 AM home collection, report on WhatsApp by 6 PM 🩸

Replied in 2 seconds · no human involved

1000+ brands & franchisees 5M+ conversations/month 85% resolved without humans
“No-shows down 40%, and reception finally answers the phone on the first ring.”
DKDr. Kavita RaoDirector, diagnostics network

What your agent handles

On WhatsApp

Booking & smart reminders

Self-serve appointments with reminders that reduce no-shows dramatically.

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Your Business

online · AI agent

Today, 2:04 AM

Dentist appointment tomorrow?2:04
Dr. Shah has 11 AM and 4 PM. Which works?✓✓

Booked + reminders set

Message
On WhatsApp

Reports delivered securely

Lab results sent on WhatsApp the moment they're ready — no more phone queues.

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Your Business

online · AI agent

Today, 2:04 AM

Your reports are ready 📋 (password: your DOB)✓✓

Zero calls to reception

Message
On WhatsApp

Pre-consult intake

Symptoms, history and documents collected before the patient walks in.

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Your Business

online · AI agent

Today, 2:04 AM

Before your visit — any allergies or current medications?✓✓
Allergic to penicillin2:04

Intake done before arrival

Message
On WhatsApp

Recall & health-camp campaigns

Automated follow-ups for checkups, renewals and seasonal camps.

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Your Business

online · AI agent

Today, 2:04 AM

It's been 6 months since your last cleaning 🦷 Book a slot?✓✓

Recall campaign, automatic

Message
Instagram automation

Instagram works the same way for clinics, labs & wellness

Comments, DMs and story replies get the same instant, on-brand agent as WhatsApp — trained once on your business, live on both channels.

Health questions in DMs, answered safely

General queries and appointment requests from Instagram get routed straight into booking.

Comment replies that protect privacy

Sensitive comments get a public-safe reply, then the real conversation moves to DM.

Camp & awareness posts that convert

Health-camp and awareness posts drive DM sign-ups, captured automatically.

See more Instagram automation use cases →
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‹yo

yourbusiness

Typically replies in seconds ⚡

⌯

DM

Do you have a dermatologist?
Yes — Dr. Rao, Mon & Thu. Book Thursday 5 PM?

⚡ Appointment confirmed ✓

Message…
📷
Unified chatbox

WhatsApp and Instagram, one inbox for your team

Every clinics, labs & wellness conversation lands in the same chatbox, whichever channel it starts on. Your team can take over either thread — in parallel, with full history — without switching apps.

ZapUp Inbox
🩺

Your Business

Need a blood test at home tomorrow morning

IG

yourbusiness

Do you have a dermatologist?

Need a blood test at home tomorrow morning
Booked — 7 AM home collection, report on WhatsApp by 6 PM 🩸

🤝 Aisha took over — Instagram thread history included

Do you have a dermatologist?
Replying here on WhatsApp and the DM at once — same inbox, same customer view 👍

Launch one of these today

Ready-made playbooks — pick one, connect a channel, go live.

Live for clinics, labs & wellness in three steps

1

Book a demo

Scoped on your channels and volume.

2

Connect your channels

WhatsApp and Instagram — a few clicks each.

3

Launch the playbook

The clinics, labs & wellness playbook, trained on your business.

Before you ask

Will automation get my account blocked?

No. ZapUp is a Meta Business Partner and runs on the official WhatsApp Business API and Instagram messaging APIs — the routes Meta built for businesses. Everything stays inside the platforms' rules.

Will it sound like a robot?

It sounds like you. The agent trains on your catalog, FAQs and tone — casual, formal, Hinglish, emojis — and you approve the voice before anything goes live.

Do I need technical skills to set this up?

None. Connect your WhatsApp and Instagram in a few clicks, upload your catalog or docs, and the agent trains in minutes. Most teams go live the same day.

See the Clinics, Labs & Wellness playbook on your own funnel.