ZapUp
ZapUp working for E-commerce & D2C
🛒 ZapUp for E-commerce & D2C

Your best salesperson doesn't sleep

From the first “price?” DM to a paid, tracked order — ZapUp turns your store's chat channels into a full storefront that recovers carts and re-sells to past buyers.

Meta Business Partner ISO 27001 & 9001 3-day free trial
24/7 ⚡
Is the Monstera still in stock?
Yes! Held for 30 minutes — tap to pay via UPI and it's yours 🪴

Replied in 2 seconds · no human involved

1000+ brands & franchisees 5M+ conversations/month 85% resolved without humans
22% of DMs convert to orders now. Cart recovery alone paid for the year.
AMArjun MehtaCo-founder, Bloom & Bark

What your agent handles

On WhatsApp

Abandoned carts, recovered

Timely WhatsApp nudges with the cart, an offer and one-tap UPI checkout.

9:41▂▄▆ 5G ▮
YB

Your Business

online · AI agent

Today, 2:04 AM

Your cart misses you 🛒 10% off for the next hour✓✓
Okay okay, paying now 😅2:04

Cart recovered · ₹2,340

Message
On WhatsApp

Catalog & checkout in chat

Browse, pick a variant and pay without ever leaving WhatsApp or Instagram.

9:41▂▄▆ 5G ▮
YB

Your Business

online · AI agent

Today, 2:04 AM

Show me kurtas under ₹1,5002:04
Here are 6 👗 Tap any to pay with UPI✓✓

Catalog → checkout, in chat

Message
On WhatsApp

WISMO handled

“Where is my order?” answered instantly with live tracking — your #1 ticket, gone.

9:41▂▄▆ 5G ▮
YB

Your Business

online · AI agent

Today, 2:04 AM

Where's my order?2:04
Out for delivery — by 6 PM 🚚✓✓

“Where's my order?” deflected in 5s

Message
On Instagram

Drops & restocks that sell out

Broadcast to past buyers and let the agent take orders in the replies.

9:41▂▄▆ 5G ▮
yo

yourbusiness

Typically replies in seconds ⚡

Story reply: “restock??”

Friday drop — want a ping the second it's live?

Waitlist +847 this week

Message…
📷
Instagram automation

Instagram works the same way for e-commerce & d2c

Comments, DMs and story replies get the same instant, on-brand agent as WhatsApp — trained once on your business, live on both channels.

Comments become checkout links

“Price?” and “restock?” comments get an instant DM with the product and a pay link.

Story-reply restock alerts

Fans who reply “notify me” get pinged the second a size or drop is back.

DM leads handed to WhatsApp for checkout

Hot Instagram buyers move seamlessly to WhatsApp for UPI or COD — same conversation, one click.

See more Instagram automation use cases →
9:41▂▄▆ 5G ▮
yo

yourbusiness

Typically replies in seconds ⚡

Story reply: “restock??”

Friday drop — want a ping the second it's live?

Waitlist +847 this week

Message…
📷
Unified chatbox

WhatsApp and Instagram, one inbox for your team

Every e-commerce & d2c conversation lands in the same chatbox, whichever channel it starts on. Your team can take over either thread — in parallel, with full history — without switching apps.

ZapUp Inbox
🛒

Your Business

Is the Monstera still in stock?

IG

yourbusiness

Friday drop — want a ping the second it's live?

Is the Monstera still in stock?
Yes! Held for 30 minutes — tap to pay via UPI and it's yours 🪴

🤝 Zoya took over — Instagram thread history included

Friday drop — want a ping the second it's live?
Replying here on WhatsApp and the DM at once — same inbox, same customer view 👍

Launch one of these today

Ready-made playbooks — pick one, connect a channel, go live.

Live for e-commerce & d2c in three steps

1

Sign up free

3-day trial, no credit card.

2

Connect your channels

WhatsApp and Instagram — a few clicks each.

3

Launch the playbook

The e-commerce & d2c playbook, trained on your business.

Before you ask

Will automation get my account blocked?

No. ZapUp is a Meta Business Partner and runs on the official WhatsApp Business API and Instagram messaging APIs — the routes Meta built for businesses. Everything stays inside the platforms' rules.

Will it sound like a robot?

It sounds like you. The agent trains on your catalog, FAQs and tone — casual, formal, Hinglish, emojis — and you approve the voice before anything goes live.

Do I need technical skills to set this up?

None. Connect your WhatsApp and Instagram in a few clicks, upload your catalog or docs, and the agent trains in minutes. Most teams go live the same day.

See the E-commerce & D2C playbook on your own funnel.