ZapUp
ZapUp working for Franchise Networks
🏪 ZapUp for Franchise Networks

One playbook, every outlet

Keep the brand voice centrally controlled while every outlet gets its own number, local leads and local bookings — with network-wide visibility for HQ.

Meta Business Partner ISO 27001 & 9001 Official channel APIs
24/7 ⚡
Which outlet is nearest to 560038?
Indiranagar, 1.2 km away — and I've booked your table for 8 PM 📍

Replied in 2 seconds · no human involved

1000+ brands & franchisees 5M+ conversations/month 85% resolved without humans
“48 outlets, one playbook, zero rogue replies. HQ finally has eyes on every conversation.”
MRMeera ReddyFranchise Operations Head

What your agent handles

On WhatsApp

Central templates, local agents

HQ approves the playbook; every franchisee launches it on their own number.

9:41▂▄▆ 5G ▮
‹YB

Your Business

online · AI agent

Today, 2:04 AM

HQ playbook v2 pushed to all 48 outlets ✅✓✓

One update, every outlet

Message
On WhatsApp

Leads routed by location

Enquiries automatically reach the right outlet by pincode, city or territory.

9:41▂▄▆ 5G ▮
‹YB

Your Business

online · AI agent

Today, 2:04 AM

Nearest store to Andheri?2:04
Andheri West — 800m away. Booked you for 7 PM 📍✓✓

Routed by location, automatically

Message
On Instagram

Brand-safe by design

Guardrails ensure every outlet's agent stays on-script and on-brand.

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‹yo

yourbusiness

Typically replies in seconds ⚡

⌯

Outlet account DM

On-brand reply — HQ-approved tone, local details ✓

⚡ Guardrails on, always

Message…
📷
On WhatsApp

Network analytics for HQ

Compare outlets on response time, conversion and revenue from one dashboard.

9:41▂▄▆ 5G ▮
‹YB

Your Business

online · AI agent

Today, 2:04 AM

Top outlet this week: Indiranagar — 4.2x conversions 🏆✓✓

Network leaderboard, live

Message
Instagram automation

Instagram works the same way for franchise networks

Comments, DMs and story replies get the same instant, on-brand agent as WhatsApp — trained once on your business, live on both channels.

One brand voice, every outlet's Instagram

HQ-approved replies run across every outlet's account, automatically on-brand.

Local leads routed automatically

A DM or comment gets routed to the nearest outlet, the same way WhatsApp enquiries are.

Network-wide Instagram visibility

HQ sees comment and DM volume, response times and conversions across every location.

See more Instagram automation use cases →
9:41▂▄▆ 5G ▮
‹yo

yourbusiness

Typically replies in seconds ⚡

⌯

Comment on outlet post: “Franchise cost?”

Franchise kit + ROI sheet sent to your DMs 📊 Which city?

⚡ Franchise lead → HQ pipeline

Message…
📷
Unified chatbox

WhatsApp and Instagram, one inbox for your team

Every franchise networks conversation lands in the same chatbox, whichever channel it starts on. Your team can take over either thread — in parallel, with full history — without switching apps.

ZapUp Inbox
🏪

Your Business

Which outlet is nearest to 560038?

IG

yourbusiness

Franchise kit + ROI sheet sent to your DMs 📊 Which city?

Which outlet is nearest to 560038?
Indiranagar, 1.2 km away — and I've booked your table for 8 PM 📍

🤝 Kabir took over — Instagram thread history included

Franchise kit + ROI sheet sent to your DMs 📊 Which city?
Replying here on WhatsApp and the DM at once — same inbox, same customer view 👍

Launch one of these today

Ready-made playbooks — pick one, connect a channel, go live.

Live for franchise networks in three steps

1

Book a demo

Scoped on your channels and volume.

2

Connect your channels

WhatsApp and Instagram — a few clicks each.

3

Launch the playbook

The franchise networks playbook, trained on your business.

Before you ask

Will automation get my account blocked?

No. ZapUp is a Meta Business Partner and runs on the official WhatsApp Business API and Instagram messaging APIs — the routes Meta built for businesses. Everything stays inside the platforms' rules.

Will it sound like a robot?

It sounds like you. The agent trains on your catalog, FAQs and tone — casual, formal, Hinglish, emojis — and you approve the voice before anything goes live.

Do I need technical skills to set this up?

None. Connect your WhatsApp and Instagram in a few clicks, upload your catalog or docs, and the agent trains in minutes. Most teams go live the same day.

See the Franchise Networks playbook on your own funnel.