Automate WhatsApp & Instagram for Your Society Management Service with ZapUp
Resident complaints, maintenance dues and notices need tracking across dozens of flats every single month.
Quick answer
ZapUp automates WhatsApp and Instagram conversations for your society management business — collecting resident complaints with flat number and issue type, sending maintenance dues reminders with payment links, and broadcasting notices to all residents at once. It also routes urgent complaints straight to the right vendor or staff.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your society management service gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Complaint logged and routed in seconds
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Complaint Intake
Collects flat number, issue type and description for resident complaints, then routes them to the right vendor or staff member.
Maintenance Dues Reminder
Sends automatic monthly maintenance due reminders per flat with a payment link, and tracks who has paid.
Notice Broadcast
Sends society notices, meeting schedules or advisories to all resident WhatsApp numbers at once from a single message.
Payment Link for Dues
Sends a payment link for maintenance or one-time charges and confirms payment status back to the management committee.
Discovery happens on Instagram — ZapUp runs both
Society management is rarely Instagram-discovered, but ZapUp still helps committees run resident communication entirely on WhatsApp, cutting down group chat chaos and missed maintenance payments.
Before you ask
Can I automate WhatsApp complaint intake for my housing society?
Yes. ZapUp collects flat number and issue details for resident complaints and routes them to the right vendor or staff, replacing scattered calls and group messages.
Will residents get robotic replies to genuine complaints?
The bot acknowledges and logs the complaint immediately in a natural tone, then a real person or vendor follows up; it doesn't try to resolve the issue itself.
Can it handle maintenance due reminders and payment collection?
Yes, it sends monthly maintenance reminders per flat with a payment link and tracks who has paid, so the committee isn't chasing residents manually.
Every unanswered message is a customer someone else got
Connect your number, and these society management service flows go live in minutes — no code, no developer.