Automate WhatsApp & Instagram for Your Furniture & Home Decor Store with ZapUp
Furniture buyers ask about delivery timelines and customization options before ordering big-ticket items, and coordinating fabric, color, and size choices over calls slows down every sale.
Quick answer
ZapUp answers delivery timeline questions by product category, captures custom order specs like fabric, color, and size for your team to quote, and sends catalog images by category on request. It can also book showroom visit slots so walk-ins are spaced out.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your furniture & home decor store gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Delivery and customization answered in one thread
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Delivery Timeline Tracker
Customer asks about delivery for a category or order number, bot replies with the standard timeline or current dispatch stage from your order log.
Custom Order Spec Capture
Collects fabric, color, size, and finish preferences for made-to-order pieces, then sends the full spec to your team to quote and confirm.
Category Catalog Send
Customer names a category like sofas or dining sets, bot sends matching catalog photos and price ranges instantly instead of a store visit.
Showroom Visit Booking
Lets customers pick a time slot to visit the showroom, spacing out footfall and letting staff prepare specific pieces in advance.
Discovery happens on Instagram — ZapUp runs both
Home decor shoppers browse styled room reels and save posts before buying. ZapUp answers price and delivery questions from Instagram DMs and moves the conversation to WhatsApp to finalize fabric, size, and delivery date.
Before you ask
Can I automate WhatsApp for my furniture store?
Yes. ZapUp answers delivery-timeline and customization questions using the details you set up, and captures full custom-order specs so your team gets a clear brief instead of a half-remembered call.
Can it handle customization requests like fabric and size?
It collects the customer's fabric, color, size, and finish preferences in a structured message and sends them to you, so nothing gets lost between the chat and the workshop order.
Does it help reduce repeat delivery-date questions?
Yes, customers can check their order's delivery stage anytime by sending their order number instead of calling the showroom, which cuts down repeat follow-up calls significantly.
Every unanswered message is a customer someone else got
Connect your number, and these furniture & home decor store flows go live in minutes — no code, no developer.