Automate WhatsApp & Instagram for Your Resort with ZapUp
A poolside reel brings in a flood of 'package price?' DMs while the front desk is busy checking in walk-in guests.
Quick answer
ZapUp answers Instagram and WhatsApp enquiries about room categories, package tariffs and meal plans, checks date-wise availability, collects guest details, and sends a payment link to secure the advance before rooms sell out on a busy weekend.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your resort gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Peak-weekend booking locked before rooms sold out
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Package & Room Category Quote
Shares tariff for each room category with meal plan and add-ons like spa or pickup based on guest count and dates.
Weekend/Peak Date Availability
Checks live occupancy for the requested dates and flags high-demand weekends so guests book before rooms run out.
Guest Detail Collection
Collects names, ID proof requirement and arrival time for all guests in the booking before confirming the room.
Advance & Balance Payment Links
Sends the advance payment link to hold the booking, then a balance-due reminder link closer to check-in.
Discovery happens on Instagram — ZapUp runs both
Resort reels of the pool, rooms and dining drive a burst of comment and DM enquiries especially before long weekends; ZapUp converts that spike into confirmed, paid bookings on WhatsApp instead of lost replies.
Before you ask
Can I automate WhatsApp bookings for my resort?
Yes — ZapUp handles package and room enquiries, checks date availability, collects guest details and sends advance payment links, so long-weekend enquiry floods don't overwhelm your front desk.
I don't want to lose control over pricing during peak season — can I still adjust rates?
You set and update all tariffs and package rates yourself; ZapUp only quotes what you've configured. Any special discount or negotiation you can still handle manually in the same chat.
How do guests actually pay the advance?
ZapUp sends a standard payment link inside the WhatsApp chat, guests pay directly, and the booking is marked confirmed automatically once payment comes through.
Every unanswered message is a customer someone else got
Connect your number, and these resort flows go live in minutes — no code, no developer.