Automate WhatsApp & Instagram for Your Gift Shop & Florist with ZapUp
Most orders come in urgently for same-day flower or gift delivery around an occasion, and customizing a hamper or bouquet over multiple calls eats into the little time there is to prepare and deliver it.
Quick answer
ZapUp checks same-day delivery slot availability for flowers and gifts, captures customization details for hampers and bouquets, and lets customers combine items like cakes and flowers into one order. It also sends occasion reminders for anniversaries and birthdays customers have saved with you.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your gift shop & florist gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Urgent order confirmed before the slot closes
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Same-Day Delivery Slot Check
Customer asks for today's delivery, bot checks remaining same-day slots and confirms the latest order cut-off time for that address.
Custom Hamper & Bouquet Order Capture
Collects occasion, budget, and preferred items for a custom hamper or bouquet, then sends the brief to your team to prepare and quote.
Cake & Flower Combo Ordering
Lets customers combine a cake and flower order into a single delivery, confirming flavor, size, and flower type in one chat.
Occasion Reminder Broadcast
Sends a reminder to customers who've saved an anniversary or birthday date with you, prompting them to order again before the occasion.
Discovery happens on Instagram — ZapUp runs both
Gift and flower shoppers browse bouquet and hamper styling on Instagram right before an occasion. ZapUp answers same-day availability and customization questions in DM and moves the order to WhatsApp to confirm address and delivery time.
Before you ask
Can I automate WhatsApp for my flower or gift shop?
Yes. ZapUp can check same-day delivery slot availability, capture custom hamper and bouquet requests, and confirm combo orders like cake with flowers, which are the most repeated and time-sensitive requests this business gets.
Can it handle last-minute same-day delivery requests?
Yes, it checks remaining delivery slots and the order cut-off time for the day and tells the customer immediately if same-day delivery is still possible for their address.
Can it remind customers about anniversaries and birthdays automatically?
Yes, if a customer has shared an occasion date with you before, ZapUp can send them a reminder ahead of time so they order again, instead of you tracking dates manually in a notebook.
Every unanswered message is a customer someone else got
Connect your number, and these gift shop & florist flows go live in minutes — no code, no developer.