Automate WhatsApp & Instagram for Your Handloom & Handicraft Store with ZapUp
Buyers ask if a piece is genuinely handloom and GI-tagged before they'll pay, and every pan-India shipment needs address and pincode checks sorted fast.
Quick answer
ZapUp answers authenticity, weave and price questions on WhatsApp and Instagram, collects shipping address and pincode for pan-India orders, sends payment links to confirm, and follows up with shipping updates until delivery.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your handloom & handicraft store gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Authenticity confirmed, shipped pan-India — one WhatsApp thread
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Authenticity & Product Query
Answers weave type, region of origin and GI-tag details for the piece asked about, with photos if needed.
Pan-India Order & Shipping
Collects address, pincode and shipping preference for orders outside the local area, then confirms shipping cost.
Payment & Order Confirmation
Sends a payment link once address and shipping are finalized, confirming the order before it's packed.
Shipping Status Follow-up
Sends tracking updates and expected delivery dates on WhatsApp until the parcel reaches the customer.
Discovery happens on Instagram — ZapUp runs both
Instagram reels showing the weaving process draw discovery buyers from across India asking authenticity and shipping questions — ZapUp turns those DMs into a confirmed, paid order with address collected upfront.
Before you ask
Can I automate WhatsApp orders for my handloom store that ships pan-India?
Yes — ZapUp answers authenticity and price questions, then collects the buyer's address and pincode to quote shipping before sending a payment link. This works the same whether the buyer is local or across the country.
Can the bot answer GI tag or weave authenticity questions correctly?
You provide the details for each piece — weave type, region, GI status — and the bot repeats exactly that information. Anything it isn't sure about, like a one-off or unlisted piece, gets passed to you.
Will pan-India shipping costs be calculated automatically?
The bot collects the pincode and applies the shipping rates you've set for different zones, then shows the total before payment. Unusual cases like remote pincodes can be flagged for manual quoting.
Every unanswered message is a customer someone else got
Connect your number, and these handloom & handicraft store flows go live in minutes — no code, no developer.