Automate WhatsApp & Instagram for Your Mobile & Laptop Repair Shop with ZapUp
Customers send a cracked-screen photo and expect a price on the spot, then keep calling to ask if their device is ready.
Quick answer
ZapUp turns a photo or description into an instant diagnosis quote on WhatsApp, collects the device model and issue before booking a repair slot, sends an advance payment link for parts, and pushes automatic status updates from received to ready for pickup.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your mobile & laptop repair shop gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Quote from a photo — no shop visit needed
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Photo Diagnosis Quote
Customer sends a photo or description of the fault, bot asks device model and confirms an estimate range before booking a drop-off slot.
Repair Details Intake
Collects device model, serial number, issue description and preferred drop-off time so the technician has everything before the customer arrives.
Advance Payment Link
Sends a payment link for the parts advance once the quote is accepted, confirming the repair slot only after payment clears.
Repair Status & Pickup Alert
Pushes automatic updates as the device moves from received to diagnosed to ready, then alerts the customer the moment pickup is possible.
Discovery happens on Instagram — ZapUp runs both
Repair reels and before/after posts pull in comments like 'price for this crack?' — ZapUp turns those DMs straight into a diagnosis quote and booking slot on WhatsApp.
Before you ask
Can I automate WhatsApp repair quotes for my mobile and laptop shop?
Yes — customers send a photo or describe the fault and ZapUp replies with an estimate range instantly, then collects the device details needed before the technician even sees it. You still confirm the final price after inspection.
Will customers get a repair status update without calling the shop?
Yes, ZapUp sends automatic updates as the device moves through received, diagnosed and ready stages, plus a pickup alert. This cuts down the 'kab tak hoga' calls your staff currently handles.
Will the automated replies sound robotic to customers?
You write the tone and phrasing yourself, including Hinglish if that's how you talk to customers, so replies match how your shop actually sounds. Anything outside the set flows is flagged for a staff reply instead of guessing.
Every unanswered message is a customer someone else got
Connect your number, and these mobile & laptop repair shop flows go live in minutes — no code, no developer.