Automate WhatsApp & Instagram for Your Thrift & Preloved Store with ZapUp
Instagram drops sell out in minutes and DMs flood in with 'mine' comments, turning who-claimed-what-first into chaos every single drop.
Quick answer
ZapUp queues incoming claims from Instagram comments and DMs in the order they arrived, confirms each item to the rightful first claimant on WhatsApp, sends payment links in sequence, and releases the item to the next person if payment isn't made in time.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your thrift & preloved store gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Claim queued, paid, confirmed — no DM chaos
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Claim Queue
Orders incoming claims from comments and DMs by timestamp, confirming the item to the first valid claimant only.
Payment Link & Timer
Sends a payment link to the confirmed claimant with a countdown, releasing the item to the next person if it lapses.
Drop Alert Broadcast
Notifies saved customers on WhatsApp the moment a new drop goes live on Instagram, before the rush starts.
Waitlist Follow-up
Messages customers who missed a sold-out item when a similar piece or their size comes back in stock.
Discovery happens on Instagram — ZapUp runs both
Preloved drops go live as Instagram posts and the comment section fills with 'mine' within seconds — ZapUp turns that scramble into a fair, ordered WhatsApp queue with payment links sent one at a time.
Before you ask
Can I automate claiming and payment for my Instagram thrift drops?
Yes — ZapUp tracks the order claims arrive in and sends a payment link to only the first valid claimant, moving to the next person automatically if they don't pay in time. This ends the manual sorting of comments and DMs.
What if two people claim the same item at almost the same second?
The flow uses timestamp order to decide who gets first right to pay, and if there's a genuine tie or dispute, it's flagged for you to resolve manually instead of guessing.
Will customers feel like they're dealing with a bot during a fast-moving drop?
Messages are written in your shop's own tone and just confirm queue position and payment status quickly, which is usually what buyers want during a drop. Anything outside the claim process reaches your team directly.
Every unanswered message is a customer someone else got
Connect your number, and these thrift & preloved store flows go live in minutes — no code, no developer.