Admissions enquiries qualified, counselled and converted
Admission season means the same twenty questions a thousand times, at every hour. The agent answers course, fee and eligibility questions, scores fit, books counselling and chases fee payments — while counsellors talk to students who are ready to enrol.
Course enquiry
Ad · website · DM
Answer & qualify
Course, city, budget, batch
Course data
Fees, batches, eligibility
Book counselling
Calendar
Counsellor
Score + transcript
Course enquiry
Ad · website · DM
Answer & qualify
Course, city, budget, batch
Course data
Fees, batches, eligibility
Book counselling
Calendar
Counsellor
Score + transcript
Where education loses conversations today
Seasonal enquiry spikes
Results week and admission windows create volume no counselling team is sized for.
Counsellor time on unqualified leads
Wrong course, wrong city, wrong budget — discovered on the call instead of before it.
Fee follow-ups fall through
Instalment reminders and document chasing are manual, inconsistent and easy to miss.
The flows that run education
Enquiry → counselling call
Course enquiry
Ad · website · DM
Answer & qualify
Course, city, budget, batch
Course data
Fees, batches, eligibility
Book counselling
Calendar
Counsellor
Score + transcript
Course enquiry
Ad · website · DM
Answer & qualify
Course, city, budget, batch
Course data
Fees, batches, eligibility
Book counselling
Calendar
Counsellor
Score + transcript
Fees and documents
Enrolment
CRM stage
Document checklist
Collected in chat
Instalment reminders
Journey
Payment link
Confirmed
Enrolment
CRM stage
Document checklist
Collected in chat
Instalment reminders
Journey
Payment link
Confirmed
Runs where you decide
One platform, three ways to run it. Every plan is deployed with the full funnel built — Meta and Google ad entry points, lead qualification, conversion, follow-ups and retention — on the same agents, inbox and analytics. The difference is who operates it day to day.
Teams with an owner for the channel
Self-managed
Build agents and flows in the visual builder, connect your data, launch and iterate on the platform yourself.
See plans →Companies that want it live without hiring for it
Managed Deployment
ZapUp's deployment team scopes, builds, trains, connects data and optimises monthly on the same platform every customer uses.
How it works →Multi-outlet, multi-brand, franchisors
Network
One rollout program, every outlet live with its own agent, central reporting and brand-voice control from a control plane.
For networks →| Self-managed | Managed Deployment | Network | |
|---|---|---|---|
| Who builds the funnel | Deployment team builds it; your team iterates in the visual builder | ZapUp deployment team, end to end | ZapUp deployment team, templated per outlet |
| Data connections | Self-serve integrations, API | Configured and tested for you | Central + per-outlet sources |
| Go-live | Same day for standard flows | 30-day pilot with defined metrics | Rollout program in waves |
| Optimisation | Your analytics, your changes | Monthly review and changes | Network-wide and per-outlet |
| Reporting | Workspace analytics | Deployment reports + SLA | Control plane, per-outlet and roll-up |
| Support | Standard / priority | Named deployment lead | Named lead + rollout program |
In education: Institutes with multiple centres or franchised branches run on the Network tier; single-brand institutions run self-managed or on Managed Deployment.
Education questions
Does the agent promise results or ranks?+
No. It answers with published information and the institute's own material and escalates outcome questions to a counsellor.
Can parents and students be handled differently?+
Yes. Audience, language and tone are part of the agent definition, and journeys can differ for parents and students.
How are multiple branches managed?+
Each branch gets its own agent inside one control plane, with central reporting and brand-voice control.