Automate WhatsApp & Instagram for Your Ambulance Service with ZapUp
A discharge is scheduled for 10am tomorrow and the family wants to book a stretcher ambulance on WhatsApp — but a real emergency call at 2am can't wait for any bot.
Quick answer
For planned transfers like hospital discharges or inter-city shifts, ZapUp collects pickup point, drop location and ambulance type (BLS or ALS) on WhatsApp, confirms availability and sends the fare and payment link before dispatch. For genuine medical emergencies, the bot immediately tells the caller to phone your emergency line, since dispatch decisions for critical cases need a human on the phone, not a chat.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your ambulance service gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Planned transfer booked with fare confirmed — emergencies still go straight to a call
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Emergency Escalation
Detects urgent-sounding messages and immediately tells the caller to phone the emergency line directly, since real emergencies need a human dispatcher, not a chat flow.
Planned Transfer Booking
Collects pickup point, drop address, date and time for scheduled transfers like discharges or inter-city shifts, and confirms ambulance availability.
Ambulance Type & Fare Confirmation
Asks whether BLS or ALS support is needed based on patient condition, then shares the applicable fare before confirming the booking.
Booking Payment Link
Sends a payment link for planned, non-emergency bookings once pickup and drop details are locked, avoiding cash confusion at pickup time.
Discovery happens on Instagram — ZapUp runs both
People search Instagram for ambulance services when planning a discharge or transfer in advance; ZapUp handles that planned booking on WhatsApp while still directing any real emergency to a phone call.
Before you ask
Can I automate WhatsApp bookings for my ambulance service?
Yes, for planned transfers like discharges or inter-city shifts — the bot collects pickup, drop, ambulance type and payment details. Genuine emergencies are always redirected to a direct call to your dispatch line.
Isn't it risky to have a bot involved in ambulance requests at all?
The bot is scoped to non-emergency, scheduled bookings only; any message that sounds urgent triggers an immediate instruction to call, so critical decisions always reach a human dispatcher.
How does payment work for a scheduled ambulance booking?
Once pickup, drop and ambulance type are confirmed, the bot sends a payment link so the fare is settled before the vehicle arrives, avoiding cash handling at pickup.
Every unanswered message is a customer someone else got
Connect your number, and these ambulance service flows go live in minutes — no code, no developer.