Automate WhatsApp & Instagram for Your De-addiction & Rehab Center with ZapUp
A parent messages at 2am, scared and unsure how to even ask about admission — the wrong tone or a slow reply can lose that family's trust for good.
Quick answer
ZapUp answers enquiries about admission process, program duration and visiting rules on WhatsApp with a calm, non-judgmental tone, and collects intake details privately before a counsellor calls. It sends admission checklists, visiting-day reminders and follow-up check-ins to families — any question about treatment approach, diagnosis or a specific case is escalated to your counselling team, never answered by the bot.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your de-addiction & rehab center gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Discreet intake, human handoff within hours
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Confidential Intake Enquiry
Collects basic details — substance concern, patient age, family contact — in a private, non-judgmental flow, then hands off to a counsellor for the sensitive conversation.
Admission Process Guide
Walks families through documents needed, admission-day steps and what to bring, reducing repeated calls during an already stressful decision.
Program Fee & Payment Link
Shares program duration options and cost slabs, then sends a secure payment link once the family confirms admission with the counsellor.
Visiting Day Reminders
Sends visiting-day schedules and rules to registered family members and follows up gently after discharge without exposing any details to outsiders.
Discovery happens on Instagram — ZapUp runs both
Families often research quietly through Instagram before ever calling; ZapUp lets them DM anonymously-feeling questions and moves the conversation to a private WhatsApp intake without any public comment trail.
Before you ask
Can I automate WhatsApp enquiries for my de-addiction centre without sounding cold?
Yes — you write the tone and wording yourself, and ZapUp is set up to keep first responses warm and non-judgmental while collecting only the basic details needed before a counsellor takes over. Sensitive conversations always move to a human quickly.
Is patient information kept private in these WhatsApp chats?
The bot collects only what's needed to route the enquiry to your counselling team and doesn't share case details anywhere else. You control what data is stored and for how long.
Will families get generic or robotic replies during a crisis?
The bot handles logistics — admission steps, fees, visiting rules — and hands off immediately when a family needs to talk through their specific situation, so no one in real distress is left with a canned reply.
Every unanswered message is a customer someone else got
Connect your number, and these de-addiction & rehab center flows go live in minutes — no code, no developer.