Automate WhatsApp & Instagram for Your Lactation Consultant Practice with ZapUp
New mothers message at 3am about feeding struggles, and by the time you reply the next morning, they've already tried five conflicting tips from Instagram.
Quick answer
ZapUp answers common scheduling questions, books consultation slots (in-clinic, home visit or video call) and sends prep instructions and payment links on WhatsApp. It also sends follow-up check-ins after each session — any question about a baby's feeding, latch or medical concern is escalated to you, since that needs a lactation consultant's judgment, not the bot's.
Watch it handle a real conversation
The demo on the right is the exact kind of exchange your lactation consultant practice gets every day — answered, qualified, and booked without you touching the phone.
Your Business
online · AI agent
Today, 2:04 AM
Same-day home visit booked, zero back-and-forth
The messages your customers actually send
Every one of these gets answered in seconds — accurately, in your voice, at any hour:
The four automations that do the work
Slot Booking (Clinic/Home/Video)
Lets mothers pick clinic visit, home visit or video consultation and shows available slots based on urgency and location.
Pre-Consultation Details
Collects baby's age, feeding concern and delivery type before the session so the consultant walks in prepared instead of starting cold.
Consultation Payment Link
Sends the session fee payment link once a slot is confirmed, covering clinic, home-visit or video consultation rates separately.
Post-Session Follow-Up
Checks in with the mother a few days after the session to ask how feeding is going and offers to rebook if issues continue.
Discovery happens on Instagram — ZapUp runs both
Postpartum mothers follow lactation consultants on Instagram for feeding tips and DM urgent questions; ZapUp turns those DMs into booked consultations on WhatsApp instead of unanswered comments.
Before you ask
Can I automate WhatsApp bookings for my lactation consulting practice?
Yes — ZapUp handles slot booking across clinic, home and video consultations, collects pre-session details and sends payment links automatically. Any feeding or medical question from a mother is escalated to you directly.
Will new mothers get bot replies instead of real advice when they're anxious?
The bot only manages scheduling, payments and follow-up logistics; the moment a message describes an actual feeding or health concern, it's flagged for you to respond personally.
What about the cost of setting this up compared to hiring a receptionist?
ZapUp runs on a flat platform fee rather than a salary, and works around the clock for booking requests that come in outside your consultation hours.
Every unanswered message is a customer someone else got
Connect your number, and these lactation consultant practice flows go live in minutes — no code, no developer.