ZapUp
Home/Use Cases/Ortho & Spine Clinic
๐Ÿฆด Healthcare & Wellness

Automate WhatsApp & Instagram for Your Ortho & Spine Clinic with ZapUp

Ortho and spine patients juggle physiotherapy sessions, scan reports and post-surgery follow-ups across multiple visits.

Quick answer

ZapUp books physiotherapy session packages, schedules post-operative follow-up reviews, delivers X-ray and MRI reports, and collects package payments upfront, all on WhatsApp and Instagram. Diagnosis, treatment changes and surgical advice are always escalated to the doctor.

Watch it handle a real conversation

The demo on the right is the exact kind of exchange your ortho & spine clinic gets every day โ€” answered, qualified, and booked without you touching the phone.

Start your free trial
9:41โ–‚โ–„โ–† 5G โ–ฎ
โ€นYB

Your Business

online ยท AI agent

Today, 2:04 AM

Knee mein dard hai 2 hafte se, physio chahiye2:04
Got it. We have a 10-session knee physio package at โ‚น6,000. Pay here to lock your slot: pay.zapup.in/abcโœ“โœ“
Paid, kal se start kar do2:04

Physio package booked & paid same day

Message

The messages your customers actually send

Every one of these gets answered in seconds โ€” accurately, in your voice, at any hour:

โ€œSir, MRI report WhatsApp pe bhej doโ€โ€œPhysio session ka next slot kab hai?โ€โ€œOperation ke baad follow-up kab karana hai?โ€โ€œ10 session ka package kitne ka hai?โ€

The four automations that do the work

Physio Package Booking

Collects injury area and duration, explains session package options, and books recurring physiotherapy slots after payment.

Post-Op Follow-up Reminder

Schedules and reminds patients about post-surgery review visits, prompting them to bring or upload recent scans.

Scan & Report Delivery

Sends X-ray, MRI or physio progress reports as secure links as soon as they're ready for pickup.

New Patient Intake

Gathers pain location, duration and prior treatment history before the first ortho consultation is confirmed.

The Instagram side

Discovery happens on Instagram โ€” ZapUp runs both

Exercise and recovery reels bring pain-related DMs on Instagram; ZapUp turns those into a WhatsApp booking for a consult or a physio session package.

Before you ask

Can I automate WhatsApp bookings for my ortho and spine clinic?

Yes โ€” ZapUp can book physiotherapy packages, post-op follow-ups and consultations, and share reports on WhatsApp and Instagram. It never diagnoses or advises on treatment; that stays with your doctors.

Will patients feel like they're texting a bot?

Messages are written in your clinic's own voice for booking and reminders, and any complex question is handed off to your front desk or doctor directly.

Can it collect payment for physio packages before the first session?

Yes, a payment link is sent once the package is chosen, and the recurring session slots are confirmed only after payment clears.

Every unanswered message is a customer someone else got

Connect your number, and these ortho & spine clinic flows go live in minutes โ€” no code, no developer.